Last Updated: July 5, 2023

Welcome to atelierwen.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website. Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by all the terms outlined in this Privacy Policy.

Information We Collect

1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you register for an account, place an order, or contact us for support. This information may include your name, email address, shipping address, payment information, and other details necessary to fulfil your requests.

1.2 Non-Personal Information: We may collect non-personal information about you automatically as you navigate through our website. This information may include your IP address, browser type, device type, operating system, and usage data. We use this information to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.

Use of Cookies

2.1 Essential Cookies: We use essential cookies that are necessary for the functioning of our website and for activities such as fraud protection. These cookies do not require your consent and are automatically placed on your device when you visit our website.

2.2 Performance Cookies: We use performance cookies to understand how visitors interact with our website and to identify valuable content. These cookies help us analyse website traffic, improve user experience, and optimise our website's performance. The information collected through performance cookies is aggregated and anonymised. By using our website, you consent to the use of performance cookies.

2.3 Preference Cookies: We use preference cookies to remember visitors' preferences, such as country or language selection, to enhance their browsing experience and personalise their next visits to our website. These cookies store information that you provide voluntarily. By using our website, you consent to the use of preference cookies.

2.4 Marketing Cookies: We use marketing cookies to deliver personalised advertisements on other websites and to provide relevant third-party marketing communications based on your interests. These cookies collect information about your browsing behaviour and may track your activity across different websites. Marketing cookies require your explicit consent. By using our website and consenting to the use of marketing cookies, you agree to receive personalised ads and marketing communications.

Disclosure of Information

3.1 Service Providers: We may disclose your information to third-party service providers who assist us in operating our website, processing payments, delivering products, or conducting other business functions. These service providers are contractually obligated to handle your information securely and use it only for the intended purpose.

3.2 Legal Requirements: We may disclose your information if required by law, subpoena, or other legal processes, or to protect our rights, property, or safety, or that of others.

3.3 Aggregated Data: We may share aggregated, non-personal information with third parties for various purposes, including marketing, advertising, and analytics.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at hello@atelierwen.com or

21/F, CMA Building,

64 Connaught Road,

Central, Hong Kong.