Please contact us as soon as possible at email@example.com if you'd like to make any changes to your order. If your order has already been shipped out, you will be responsible for any additional shipping costs incurred as result of the modifications.
We will handle the costs and logistics associated with all watch returns, either arranging for a courier to pick up the watch at a time and location of your convenience or providing you with a prepaid return label.
Our watches come with a 2-year warranty covering all manufacturing defects and effective from the day of shipping. Please conserve the signed booklet shipped with your watch as it also serves as your warranty certificate.
If your watch suffers a defect, we will arrange for it to be picked up at a time and location of your choosing and shipped to our location for servicing. The process takes 1-2 months. If your watch malfunctions for reasons other than manufacturing defects, you may also contact us for paid servicing.
Porcelain dials are very special. Not only does their appearance differ from regular dials, offering a range of captivating reflections, but their production is also extremely hard to control. As such producing a single good dial requires as much as producing 5 or 6 dials! For this reason, very few brands attempt to make them and porcelain dial watches typically retail in the thousands of dollars.
Assembly is handled by one of the most competent watchmaking groups in China with standards equivalent to Swiss manufactures. Final QC is performed by our team personally to ensure everything is how it should be.
The figure represented on the case-back is that of Kunpeng - an animal of legend said to be a colossal bird (Peng) with the ability to turn into an aquatic being (Kun). Kunpeng is used as an allegory of the concept of Yin Yang. Rather than being separate entities, Kun and Peng are just two elements of one greater whole. We found this story to parallel our own brand whose objective is to break down false perceptions and combine the experiences of East and West into a greater whole.
"Ji" (霁) refers to an unobtainable blue created centuries ago from lapis lazuli. Often considered the most beautiful of blues, its colour was said to resemble that of the sky after a storm and was only used in porcelains of the highest quality.